HARRIS PRINTS
Design Approval & Personalisation Policy
We want you to be completely happy with your personalised order. Because personalised products are made specifically for you, we ask customers to carefully check and approve their design before production begins.
1. Design Proofs
Where applicable, Harris Prints will provide a design proof showing how your personalised product is intended to look before production begins.
You are responsible for carefully checking the proof before giving approval.
2. What You Must Check
Please carefully check all details shown on your proof, including:
- Names and spelling
- Dates and numbers
- Wording and punctuation
- Images and photographs
- Colours
- Design layout and positioning
- Product type and quantity
- Any other personalised information
3. Giving Approval
When you reply to your design approval email with "I APPROVE", you confirm that you have checked the design and are happy for Harris Prints to proceed with production.
Your approval confirms that the design shown in the approved proof reflects the information and requirements you have provided or requested.
4. Designs Created or Adapted by Harris Prints
If you ask Harris Prints to create or adapt a design on your behalf, we will prepare the design based on the information, instructions and materials you provide.
You will still be given the opportunity to review the final design before production. It is your responsibility to check the final proof carefully and make sure it contains the information and appearance you require.
5. Customer-Supplied Artwork and Images
If you provide artwork, photographs, logos, text or other materials for use on your product, you are responsible for ensuring that you have the necessary rights and permissions to use those materials.
By approving the final design, you confirm that the materials and information you have supplied or approved may be used by Harris Prints for the purpose of fulfilling your order.
6. Errors in Customer-Provided Information
Please check your proof carefully before approving it.
Where an error in spelling, wording, dates, numbers, images or other personalised information has been supplied or approved by the customer, Harris Prints cannot be responsible for that customer-provided or customer-approved error, subject always to your statutory rights.
7. Changes After Approval
Once you have approved your design, your order may move into production. Changes or cancellations may therefore not be possible once production has started.
If you notice a mistake or want to make a change, please contact us as soon as possible and before approving your design.
8. Minor Print Variations
Personalised products are produced using physical printing processes. Minor differences in colour, positioning, finish or appearance may therefore occur between the digital proof and the finished product.
These minor variations do not necessarily indicate that the product is defective or incorrectly produced.
9. Your Approval
Please do not approve your design until you are satisfied that all details are correct.
By replying "I APPROVE" to your design approval email, you confirm that:
- You have checked your design proof carefully.
- The personalised information is correct.
- You are happy with the wording, images, colours and layout shown.
- The product type and quantity are correct.
- You authorise Harris Prints to proceed with production.
- You understand that changes may not be possible once production has started.
10. Questions or Changes
If you are unsure about anything shown on your proof, please contact us before giving approval.
Email: customerservices@harrisprints.co.uk
11. Our Terms & Conditions
This policy should be read together with the Harris Prints Terms & Conditions of Sale. Nothing in this policy is intended to exclude or limit any rights you have under applicable consumer law.